Shipping policy

Shipping Policy

Thank you for choosing CosyLiving for your bedding needs. Our Shipping Policy outlines the terms and conditions related to the shipment of our products to ensure a smooth and transparent experience for our valued customers.

1. Order Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
  • Please note that orders placed on weekends or public holidays will be processed on the following business day.

2. Shipping Rates:

  • We offer free standard shipping on all orders within the continental United States.
  • For international orders, shipping rates will be calculated at checkout based on the destination.

3. Shipping Methods:

  • Standard Shipping: Estimated delivery within 3-7 business days after dispatch.
  • Expedited Shipping: Faster delivery option available at an additional cost, with estimated delivery within 2-4 business days after dispatch.
  • International Shipping: Delivery times vary depending on the destination, customs processing, and local postal services.

4. Order Tracking:

  • Once your order has been dispatched, you will receive a confirmation email containing a tracking number.
  • Use the provided tracking number to monitor the progress of your delivery on our website or through the designated courier's tracking system.

5. Delivery Address:

  • Please ensure that your delivery address is accurate and complete. CosyLiving is not responsible for orders delivered to incorrect addresses provided by the customer.

6. Customs and Duties (International Orders):

  • International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
  • CosyLiving is not responsible for delays due to customs processing.

7. Delivery Issues:

  • If you encounter any issues with your delivery, please contact our Customer Care team at care@cosyliving.in, providing your order number and details of the issue.
  • CosyLiving will investigate and work to resolve any delivery-related problems promptly.

8. Contact Information:

  • For any shipping-related inquiries, please contact our Customer Care team at care@cosyliving.in.

9. Changes to Shipping Policy:

  • CosyLiving reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review this page periodically for any changes.

Thank you for choosing CosyLiving. We appreciate your trust in our brand, and we are committed to ensuring that your orders reach you in a timely and satisfactory manner.

Sincerely,
The CosyLiving Team